Frequently asked questions
About working with us: contracts, billing, onboarding and reporting. Questions about a specific service are answered on that service page.
Most asked
- What is the minimum contract?
- Is ad spend included?
- Who owns the accounts?
- How do you report?
Company
About BrandMarkerting
Where are you based?
We work with clients across India and abroad, remotely and in person.
Do you outsource work?
No. Core strategy and delivery are done by our in-house team.
Contracts and billing
Contracts and billing
How do I pay?
Monthly in advance by bank transfer or UPI. Invoices include 18% GST.
Is ad spend included in your fees?
No. Ad spend is paid directly to platforms from your own accounts.
Can I cancel?
Yes, with days’ written notice after the minimum term.
Process
Onboarding and reporting
How long does onboarding take?
Usually one to two weeks: audit, access, tracking and plan sign-off.
Who owns the accounts and data?
You do. We work through access you grant.
How do you report?
Monthly reports in plain language with leads, sales and costs, plus a call to agree next steps.
How do we communicate?
Email, WhatsApp and a scheduled call. Your strategist replies within one working day.
Next step
Still have a question?
Send it over and a strategist will reply within one working day.
- Free, with no obligation to hire us
- A personal video walkthrough, not an auto-generated PDF
- Reply within one working day
Ask a question
We reply within one working day. Your details are never shared.