Ecommerce Digital Marketing Agency for D2C Brands
One team for performance ads, marketplace ads, SEO, CRO, creative and retention, managed against the numbers that decide whether you grow profitably: ROAS, CAC, AOV, repeat rate and contribution margin.
- Shopify, Amazon and Flipkart
- Unit-economics reporting
- Creative engine included
Ecommerce Digital Marketing Agency, explained
What is an ecommerce marketing agency?
Many D2C brands buy growth with ads and lose it on margin. As an ecommerce marketing agency in India we start from unit economics, decide how much each new customer can cost, then build the channel mix to hit it. Organic product and category search is handled by our ecommerce SEO services; this page covers the full growth programme.
- Paid, marketplace, organic and retention in one plan
- A weekly creative engine for Meta and YouTube
- Reporting on contribution margin, not vanity ROAS
Growth stage
What we focus on at your growth stage
Priorities change as annual GMV grows.
| Annual GMV | Focus channels | Typical engagement |
|---|---|---|
| ₹0–1 Cr | Meta and Google Shopping, a strong product page, first retention flows | Lean growth retainer |
| ₹1–10 Cr | Creative engine, Performance Max, marketplaces, CRO, email and WhatsApp | Full-funnel retainer |
| ₹10 Cr+ | Channel diversification, YouTube, SEO at scale, loyalty, attribution | Dedicated growth pod |
What’s included
Full-funnel ecommerce growth services
Six services, run by one team against one set of numbers.
Performance ads
Google Search, Shopping, Performance Max and Meta campaigns built for new-customer acquisition.
Marketplace ads
Amazon, Flipkart and Meesho sponsored ads and listing optimisation, balanced with your own store.
Organic search
Category, product and buying-guide pages that lower blended CAC over time.
Conversion optimisation
Product page, cart and checkout tests, plus cart-abandonment flows.
Creative and UGC
15–30 new ad creatives a month: UGC, Reels, statics and product videos.
Email, SMS and WhatsApp retention
Welcome, abandoned cart, post-purchase, win-back and VIP flows that grow repeat revenue.
D2C metrics
The D2C metrics we manage
What we report every month, and what each tells you.
ROAS
Revenue per rupee of ad spend. Useful, but only alongside margin.
CAC
Cost to acquire one new customer across all paid channels.
AOV
Average order value, raised with bundles, thresholds and upsells.
Repeat rate
Share of customers who buy again within 90 days.
LTV
Lifetime value, which decides how much CAC you can afford.
Contribution margin
Profit after product, shipping, returns and marketing costs.
How we work
How we grow D2C brands
Five steps from audit to profitable scale.
- AuditWeeks 1–2Ads, store, tracking, creative, retention and marketplace performance.
- Unit-economics modelWeek 2Target CAC, ROAS and margin by product line.
- Channel planWeek 3Budget split across ads, marketplaces, SEO and retention.
- Creative engineMonthlyFresh creative every week, tested and scaled.
- Scale and retainMonthlySpend raised on winners; retention flows grow repeat revenue.
Retention
Retention flows we build for every store
Repeat customers cost nothing to acquire. These automated flows run on email, SMS and WhatsApp.
| Flow | Trigger | What it does | Typical impact |
|---|---|---|---|
| Welcome series | First sign-up or purchase | Introduces the brand, best-sellers and a first-order incentive | Higher first-order conversion |
| Abandoned cart and browse | Cart or product viewed, no purchase | Reminders on WhatsApp and email with reviews and delivery info | Recovers a share of lost carts |
| Post-purchase | Order delivered | How-to content, review request and cross-sell | More reviews and second orders |
| Replenishment | Expected run-out date | Timely reorder reminder for consumables | Predictable repeat revenue |
| Win-back | No purchase in 60–120 days | Personalised offer or new arrivals | Reactivates lapsed customers |
| VIP and loyalty | Top 10% of customers by spend | Early access, perks and referrals | Higher lifetime value |
Creative engine
How our creative engine works
On Meta and YouTube, creative is now the main lever for performance. This is our weekly routine.
Monday: review last week’s creative leaderboard by hook rate, hold rate, click-through rate and cost per purchase. Tuesday: write five to eight new concepts based on what won, customer reviews and competitor ads in the Meta Ad Library. Wednesday to Thursday: produce UGC-style videos with creators, static offers and carousel variants. Friday: launch new tests using the 3-2-2 structure and move proven winners into scaling campaigns.
Every winning concept is rebuilt in Reels, Stories, Feed and YouTube Shorts formats so it can scale across placements without fatigue. Brands at the ₹1–10 Cr stage typically get 15–30 new creatives a month; larger brands get a dedicated creative pod.
Platforms
Platforms we grow brands on
Stores and marketplaces we manage every day.
- Shopify
- WooCommerce
- Amazon
- Flipkart
- Meesho
- Myntra
- Google Merchant Center
- Meta Commerce
Pricing
Ecommerce growth plans
Plans depend on your GMV stage, channels and whether creative production and retention are included. Some brands prefer a fixed retainer; others a retainer plus a share of revenue growth.
See inclusions on our digital marketing packages page.
- Unit-economics model
- Ads, marketplaces and SEO
- Weekly creative
- Retention flows
Services
Services behind our ecommerce growth programme
Each one has its own detailed page.
FAQs
Ecommerce marketing agency: frequently asked questions
Straight answers to what businesses ask us most.
Which digital marketing agency is best for ecommerce in India?
Do you manage Amazon and Flipkart ads?
How do you measure ROAS with iOS tracking limits?
Do you work on a retainer or a percentage of revenue?
How long until we see results?
Do you produce product photography and video?
Can you help with Meesho and quick commerce?
What is e-commerce and digital marketing?
Related services
More ways we help ecommerce brands
Free growth audit
Get a growth audit before your next sale season
Tell us about your brand. Within 48 hours a D2C growth specialist sends your unit economics, wasted spend and the three channels with the most upside.
- Free, with no obligation to hire us
- A personal video walkthrough, not an auto-generated PDF
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