ConfidentialORM for brands and leaders

Online Reputation Management Services

Protect what people see when they search for you. We monitor mentions, manage reviews, push misleading results down with genuine positive content, use legal routes where content breaks the law, and correct what AI assistants say about you. Every engagement is confidential.

  • NDA on request
  • No fake reviews
  • Legal routes explained
Free reputation checkWhat does the internet say about your brand?Ratings, review platforms and recent news mentions, checked in seconds.

Online Reputation Management Services, explained

What does online reputation management do?

The short answerOnline reputation management (ORM) monitors, shapes and protects how a brand or person appears across search results, review sites, social media, news and AI answers. It covers brand monitoring, review management, suppressing misleading or negative results with positive content, legal removal where content is unlawful, and crisis response.

The main difference from SEO: SEO aims to rank your pages for what customers search; ORM aims to control what appears when they search for you. As an online reputation management company in India we work for businesses, executives and public figures, always within platform rules and Indian law.

  • Monitoring across Google, reviews, social, news and AI assistants
  • Ethical review generation, never fake reviews or review gating
  • Legal removal routes under India’s IT Rules where content is unlawful
24 hcrisis response time

Who it is for

Reputation management for businesses, leaders and crises

Three kinds of engagement, each handled by a dedicated team.

Business ORM

Reviews, ratings, search results and social sentiment for brands, clinics, hotels, developers and retailers.

Executive and personal ORM

Founders, doctors, executives and public figures who need accurate, positive search results for their name.

Crisis management

Rapid response to viral complaints, negative press or data incidents, with a 24-hour action plan.

Got a question about your own site?Ask a specialist on a free 20-minute call. No sales script, just answers.

What’s included

What our ORM services include

Six capabilities, combined to fit your situation.

Monitoring

Alerts for brand and name mentions across search, reviews, social, news and forums, with weekly summaries.

Review management

Ethical review requests, response templates and replies on Google, Justdial, Practo, Glassdoor and industry sites.

Negative content suppression

Genuine positive assets, profiles and PR that outrank misleading or outdated results through white-hat SEO.

Legal removal support

Platform reporting and grievance processes under the IT Rules, with referrals to legal counsel for court orders.

Crisis response

Holding statements, response playbooks, social moderation and media handling when something goes wrong.

AI answer reputation

Correcting what ChatGPT, Gemini and Google AI Overviews say about you by strengthening accurate sources.

Not sure which of these you need?Book a free 30-minute call. We will name the three changes that would move your results fastest, even if you never hire us.

Reputation in AI answers

Your reputation inside ChatGPT and AI Overviews

More people now ask an AI assistant “Is this company reliable?” or “What do people say about this doctor?” instead of reading reviews themselves. The answer is assembled from the sources the engine trusts, including old news, complaint forums and outdated profiles.

We check how five AI engines describe you, identify the sources behind inaccurate or negative answers, and strengthen accurate ones: updated profiles, fresh reviews, authoritative articles and structured data. When the sources change, the answers follow.

Before
  • AI cites a 2021 complaint thread
  • Wrong founding year and address
  • Competitor recommended instead
After
  • Cites recent reviews and press
  • Accurate company facts
  • Brand named among top options
Every month countsResults compound. So does waiting.Each month you delay is a month of traffic and leads your competitors bank instead of you.

Ethics and confidentiality

How we work, and what we never do

Also a useful checklist for choosing any ORM company.

No fake reviews

We never write, buy or incentivise fake reviews. They breach platform rules and consumer protection law.

No review gating

Every customer is invited to review, not only happy ones.

Legal routes only

Removals go through platform policies, IT Rules grievance officers or court orders, never threats or hacks.

Confidential by default

NDAs on request, private reporting and no client names in our marketing without consent.

Honest timelines

We tell you what can and cannot be removed and how long suppression realistically takes.

Transparent reporting

Monthly reports on page-one results, ratings, sentiment and AI answers.

Want a plan you can take to your team?Get a written proposal with scope, timeline and quote within 2 working days.

How we work

Our ORM process

From audit to monitoring, with confidentiality throughout.

  1. AuditWeek 1
    What page one of Google, review sites, social and AI assistants say about you today.
  2. PlanWeek 2
    Which results to suppress, remove or replace, and which positive assets to build.
  3. Build positive assetsWeeks 2–8
    Profiles, articles, PR and reviews that deserve to rank above negative results.
  4. Suppress and removeMonths 2–6
    Ranking positive assets and pursuing legal or policy removals where they apply.
  5. MonitorOngoing
    Alerts, review responses and monthly reputation reports.

Pricing

ORM pricing

Ongoing monitoring and review management are priced monthly. Suppression and executive programmes depend on how many results need to move and how competitive they are. Crisis work is quoted on the day.

  • Monitoring and reviews Custom quote
  • Suppression programme Custom quote
  • Crisis responseQuoted per incident
ORM Custom quoteConfidential quote after audit
  • Reputation audit
  • Review management
  • Positive asset building
  • Monthly reporting

Specialisms

Reputation management for your industry

Review platforms and risks differ by sector.

Free social checkHow do your social profiles and share previews look?See your share preview and which social profiles your website links to.

FAQs

Online Reputation Management Services: frequently asked questions

Straight answers to what businesses ask us most.

Still have a question?Talk to a specialist. Book a free 30-minute call →
How much does online reputation management cost?
Monitoring and review management start Custom quote per month. Suppression programmes cost more depending on how many results need to move. Crisis work is quoted per incident.
What is the difference between SEO and ORM?
SEO helps your pages rank for searches customers make; ORM manages what appears when people search for your brand or name, including reviews, news and social results.
Can you delete Google reviews?
Only reviews that break Google’s policies, such as spam, conflicts of interest or offensive content, can be reported for removal. Genuine negative reviews cannot be deleted, but thoughtful replies and more recent positive reviews reduce their impact.
How long does negative result suppression take?
Moving a negative result off page one typically takes three to six months, longer for strong news sites. We give an honest estimate after the audit.
Is online reputation management legal?
Yes, when done ethically: building genuine positive content, responding to reviews and using legal removal processes. Fake reviews and misleading tactics are not, and we do not use them.
Do you handle personal reputation management?
Yes. We work confidentially with founders, executives, doctors and public figures to build accurate, positive search results for their names.

Related services

Services that work alongside ORM

Local SEO Services

Reviews and Google Business Profile for local businesses.

Social Media Marketing

Community management and positive brand content.

AI SEO & GEO Services

Shape what AI assistants say about you.

Free reputation audit

Find out what people and AI see when they search for you

Tell us the brand or name to review. Within 48 hours, confidentially, we send what page one of Google, review sites and AI assistants show, and what to do first.

  • Free, with no obligation to hire us
  • A personal video walkthrough, not an auto-generated PDF

Claim your confidential reputation audit

    1. 1Your details

    2. 2Your website

    Free and no obligation. We’ll only use your details to reply to your request.

    We reply within one working day. Your details are never shared.